Capture photos with item records
Snap a photo while creating or counting an item. It attaches to the record. That's how serialized, project, and antiques inventory stay identifiable months later.
Feature
Mobile inventory app
One hand on the device. One hand on the inventory. The Order3 mobile app is built for that posture: scanning, counting, photographing, and transferring from any iOS or Android phone or tablet. Pair a Bluetooth handheld scanner if you're moving thousands of units per shift; the app treats it as keyboard input and the workflow stays identical.
What you get
Three outcomes operators can see
Count from the aisle, the truck, or the jobsite
Designed for one-handed use with the camera in the other hand. Counts and movements happen where the inventory is, not after a walk back to a desktop.
Keep occasional users productive
Permissions can stay tight enough that a part-time stocker only sees the actions they need. Short screen, obvious next action, workflow done in seconds.
How it works
From action to record
- 01
Open an item or a location
Search by name or SKU, or scan a barcode. The app opens the right screen for the item, location, or transfer in progress.
- 02
Scan or search
Use the camera, a Bluetooth scanner, or text search. Scan results route to the action that matches what you're doing.
- 03
Record count, photo, or movement
Confirm a quantity, attach a photo, log a transfer, or check off a pick line. The app prompts only for what the action requires.
- 04
Sync to the team view
Each event writes to the workspace ledger immediately. A teammate on the web app sees the same on-hand count seconds later.
How it works
How the mobile app works
The mobile app is built around the actions operators repeat most: scan, count, receive, transfer, photograph, look up. Each screen shows the next reasonable action and gets out of the way. It uses the same authentication, permissions, and ledger as the web app, so a user who can only see one location on the web sees the same on the phone. Camera scanning works out of the box for 1D and 2D barcodes: UPC, EAN, Code 128, Code 39, QR, Data Matrix, and GS1 DataMatrix. Bluetooth handheld scanners work as keyboard input. Photos attach to the underlying record, not to a separate album, which is what makes them useful months later.
In your day
Where it fits in your day
Field service teams use the mobile app on the truck for receiving parts, recording usage on a job, and flagging low-stock items between routes. Construction crews use it on jobsites to track tools and PPE that move between sites. Retail operators use it for backroom counts, shelf restocks, and store-to-store transfers. Antiques and interior design teams use the photo workflow heavily because identification is the whole job. None of these teams want a desktop in their hand. The app is the actual primary surface; the web app is for configuration, reporting, and approvals.
Controls
What you keep in control
Permissions are per location and per action. A counter can record counts but not adjust totals. A transfer can require approval before stock moves. Lost or replaced devices can be revoked from the workspace settings without affecting the ledger. Every action (count, transfer, photo, scan, lookup) writes to the activity log with the user, device, timestamp, and affected records. If something goes wrong on the floor, you can see exactly what happened from a desk afterward, instead of asking three people to remember the order of events.
Mobile inventory app FAQ
Which devices does the mobile app run on?
The mobile app targets modern iOS and Android phones and tablets. Older devices may work but are not the primary target today. Bluetooth and lightning-connected handheld scanners that act as keyboards work alongside the camera, so teams that scan high volume can pair a sled scanner with the app. If your team is standardized on rugged Android handhelds, mention the model during the setup conversation so we can confirm camera and scanner behavior on that hardware.
Does it work offline?
Limited offline support is on the roadmap. Today, the app expects a network connection to sync events to the ledger. Most warehouses, stores, and trucks have enough cellular or Wi-Fi coverage that this is not a problem in practice. If your environment regularly has zero connectivity (refrigerated rooms, remote jobsites, basements) tell us before signing on so we can scope the offline workflows that matter for your operation. We would rather be honest about this than claim full offline parity prematurely.
Can I limit what a mobile user can do?
Yes. Permissions are scoped by location and by action. A part-time stocker can be limited to counting at one store. A manager can have receive, transfer, and approve at multiple locations. Mobile permissions match web permissions exactly, so you only configure them once. The app hides actions a user is not permitted to perform, which keeps the screen short and reduces accidental adjustments by users who shouldn't be making them.
Can field teams attach photos to inventory?
Yes. Photos can be attached when creating an item, counting it, transferring it, or recording a serialized unit. They live on the item record, not in a separate album, so they show up the next time someone opens that item on the web or on mobile. This matters for serialized and project-based inventory (interior design samples, antiques, custom fixtures) where identification is half the job. Multiple photos per item are supported, with timestamp and the user who added them.
Is the mobile app a web wrapper?
No. It's built for the workflows that happen with one hand on the device and one hand on the inventory: scanning, counting, photographing, picking. The screens are designed for that context, not shrunk down from a desktop layout. Configuration, reporting, multi-step approvals, and integration setup live on the web because those are desk tasks. The split keeps each surface tuned for what it's best at, rather than forcing the floor to navigate admin screens.
Try Mobile inventory app in Order3.
Start with one recurring inventory problem. Add the SKUs, locations, and counts that matter first, then bring in expert help when the rollout gets complex.