Help
Order3 help center.
Setup guides, common workflows, and answers for everyday inventory work. The full help center lives at help.order3.com; this page maps the topics we get asked about most.
If something is missing, email hello@order3.com and we will write it.
Common topics
Start with the workflow you are stuck on.
Getting started
Set up your first inventory
How to think about items, locations, and reorder rules before you import a single SKU.
Imports
Import from a spreadsheet
Bring an existing item list into Order3 cleanly: required columns, locations, and what the assistant fills in.
Mobile
Use barcode scanning
How to scan receiving, counts, transfers, and picks on the floor.
Locations
Configure multi-location
Model warehouses, shops, trucks, and jobsites as locations with their own reorder rules.
AI
Work with AI agents
What the agents do today and how approvals work before any action touches a record.
Governance
Approvals and audit trail
Set who can approve reorders, edits, and AI-prepared work.
Alerts
Low-stock alerts and reorders
Set thresholds, route alerts to the right owner, and turn alerts into draft purchase orders.
Reports
Reports and exports
Pull inventory value, low stock, movement history, aging stock, and count variance.
Quick answers
Where is the help center?
The live help center will be at help.order3.com. Until that is fully built, the topic links above are the fastest path to setup guides and feature explanations. If you cannot find an answer, email hello@order3.com and we will route you to a human.
How do I contact support?
For active workspaces, email hello@order3.com or use the in-app help link. We respond during US business hours and aim to reply same day for active accounts. We will publish a dedicated support contact and SLA as the support program matures.
Is there documentation for developers?
Start with /developers for the API, MCP, and CLI direction. Public reference docs are still being finalized. If you are evaluating Order3 for a custom integration or agent workflow, book an Inventory Workflow Review and we will show the current shape directly.
Help center
The full help center lives at help.order3.com.
Setup guides, feature documentation, and integration notes, updated alongside the product as it ships.
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