Cut double entry between systems
When an item, supplier, or order exists somewhere else, syncing avoids a person retyping it. Fewer manual handoffs, fewer places counts can drift apart.
Feature
Inventory integrations
The first connectors prioritize ecommerce, accounting, and supplier workflows, with the v1 list still being finalized. The shape is consistent: event-driven sync over a documented API, with a mapping layer that surfaces exceptions instead of overwriting silently.
What you get
Three outcomes operators can see
Keep finance and operations aligned
Inventory value, COGS, and purchase records flow into accounting on the same cadence operations run. Period close stops being a reconciliation exercise.
Support custom workflows as teams grow
Beyond named connectors, programmatic access lets a team push or pull events when an off-the-shelf integration does not exist yet. Honest scope, not a kitchen sink.
How it works
From action to record
- 01
Pick a source system
Choose the system holding the canonical record: your ecommerce platform for sellable stock, your accounting system for cost, your procurement tool for POs.
- 02
Map items and locations
Match SKUs in the other system to items in Order3. Decide which locations sync. Mapping is reviewed before the first sync runs.
- 03
Validate sync rules
Run a dry-run sync against a sample. Confirm direction, conflict resolution, and which fields are read-only on each side before committing.
- 04
Monitor exceptions
Once live, a small dashboard surfaces sync errors, mismatches, and items that need attention. Exceptions are events, not silent failures.
How it works
How integrations work
Order3 treats integrations as event-driven syncs over a documented API. A connector for an ecommerce platform reads orders and writes back availability. A connector for an accounting system writes purchase records and reads cost data. A mapping layer sits between the two systems so a SKU mismatch or missing location doesn't silently corrupt records. Exceptions are flagged and held until reviewed. For systems without a named connector, the API supports the same item, location, movement, and approval objects the rest of the workspace uses, so a developer can build a one-off sync without going through a different model.
In your day
Where it fits in your day
Ecommerce operators sync sellable stock to their storefront so oversells stop happening. The storefront reads from the Order3 ledger instead of keeping a parallel inventory record. Manufacturing and 3PL teams sync purchasing into accounting so finance does not retype POs. Field service teams push usage from completed jobs into a separate work-order system. Each setup needs an owner, a direction, and clear exception handling. The point is fewer parallel ledgers, not a connector logo that hides broken records.
Controls
What you keep in control
Connectors don't run silently. The first sync is a dry-run that you approve. Conflict resolution rules (which side wins when both have changed) are configured up front, not assumed. Each sync writes a record to the activity log with the connector, the action, and the affected items, so you can audit exactly what an integration changed. If a connector misbehaves, an admin can pause it without losing history. We're intentionally being honest about which connectors are live versus near-term. Better to under-promise on the marketing site than discover the gap during onboarding.
Inventory integrations FAQ
Which systems does Order3 integrate with today?
The named-connector list is still being finalized with launch customers. Rather than publish logos before the connectors are ready, we point teams at the API and at custom integration help during onboarding. If a specific ecommerce, accounting, or procurement system is critical to your workflow, tell us during the conversation and we will be direct about whether we have a connector live, in development, or not on the near-term roadmap.
Is there an API?
Yes. The API exposes the same item, location, movement, supplier, and approval objects that the web and mobile apps use, with authenticated read and write access. It's intended for teams building one-off syncs to systems that don't have a named connector yet. If you have an integration project starting soon, we will help scope it directly so the API shape matches what you need.
How does syncing handle conflicts?
Each integration has explicit conflict-resolution rules configured during setup: which side owns each field, what happens when both have changed since the last sync, and how exceptions are surfaced. Exceptions are not auto-resolved silently. They appear in a dashboard and wait for a human to choose. This is intentionally more conservative than enterprise systems that overwrite freely. SMB operators get burned more often by silent overwrites than by visible exceptions.
Can I disable an integration without losing data?
Yes. Pausing an integration stops new syncs but leaves the historical events and the existing records in place. Disabling removes the connector entirely; the records it created remain in Order3 and are not reverted. Either action is recorded in the activity log, so the change is auditable. Underlying item, location, and movement data is owned by your workspace, not by the connector.
Do you support webhooks?
Webhook support is on the roadmap and is being scoped with operators who need event-driven outbound notifications, for example notifying a separate fulfillment system when stock crosses a threshold. The pattern is the same as the rest of the platform: events are first-class, with a clear payload, retry behavior, and an audit trail. If outbound webhooks would unblock a workflow you are evaluating, mention it during the setup conversation.
Try Inventory integrations in Order3.
Start with one recurring inventory problem. Add the SKUs, locations, and counts that matter first, then bring in expert help when the rollout gets complex.